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Integration Kit failure: CrystalExtension.dll failed to register

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Hi, I'm looking to configure BO Xcelsius and Crystal report for use with our existing SAP BW.

Having completed the server side installation without problem, I'm now trying to do the client side installation (on my laptop) of integration kit which is giving error:

"Error 1904. Module C:\Program Files\Business Objects Enterprise 12.0\win32_x86\CrystalExtension.dll failed to register. HRESULT -2147024769. Contact Support"

The installation steps I'm following are:

1) Crystal Reports 2008 V1 - BuildVersion=12.1.0.883.CR_Mira_RTM

2) Xcelsius 2008 SP3

3) SBOP INTGR. FOR SAP XI 3.1 SP3 for win Server on IA32 - BuildVersion=12.3.0.601.

I'm on win XP OS on my laptop.

Any advice greatly appreciated.

Thanks

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Accepted Solutions (1)

Accepted Solutions (1)

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Hi,

i would recommend you even install SP3 for CR. So:

CR 2008 SP3

CX 2008 SP3

SAP ITK SP3

Regards

-Seb.

Answers (1)

Answers (1)

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Thanks Seb, I'd noticed that when detailing the build versions. Full points awarded all the same, as your solution did resolve this.