cancel
Showing results for 
Search instead for 
Did you mean: 

Installing HANA Express 2.0 on SLES12SP3

0 Kudos

Hi there,

I'm trying to install the current (01/2020) packages for HANA Express (native Linux server version) on a SLES12SP3 machine.

But the installation fails in the step "Configuring instance"

Content of hdblcm.log is

17:28:22.672 - INFO: Output line 32: Configuring System...
17:28:22.673 - INFO: Output line 33: Configuring instance...
17:28:26.200 - INFO: Output line 34: Installation failed
17:28:26.200 - INFO: Output line 35: error installing
17:28:26.200 - INFO: Output line 36: Cannot create Instance
17:28:26.200 - INFO: Output line 37:
17:28:26.236 - INFO: Output line 38: Log file written to '/var/tmp/hdb_HXD_hdblcm_install_2020-01-23_17.27.07/hdbinst_configure.log' on host 'myhost'.
17:28:26.430 - INFO: Program terminated with exit code 1
17:28:26.431 - ERR : Installation of SAP HANA Database failed

Looking further I found in hdbinst_configure.log

17:28:22.670 - INFO: Configuring System...
17:28:22.670 - INFO: -----------------------------------------------------------
17:28:22.671 - INFO: Configuring instance...
17:28:22.671 - INFO: -------------------------------------------------------
17:28:22.671 - INFO: Creating SecureStore
17:28:22.671 - INFO: -------------------------------------------------------
17:28:22.679 - INFO: Getting global.ini
17:28:22.679 - INFO: Reading global.ini
17:28:22.679 - INFO: Layer 'Default' found
17:28:22.693 - INFO: Layer 'System' found
17:28:22.693 - INFO: Layer 'Host' not found
17:28:22.694 - INFO: Found value 'cryptography/ssfs_key_file_path' = '$(DIR_GLOBAL)/hdb/security/ssfs' in layer 'Default'
17:28:22.696 - INFO: Switching to user id 1003 and group id 79.
17:28:22.696 - INFO: Starting external program /usr/sap/HXD/HDB90/exe/hdbnsutil
17:28:22.696 - INFO: Command line is: /usr/sap/HXD/HDB90/exe/hdbnsutil -createSecureStore
17:28:26.197 - ERR : Program /usr/sap/HXD/HDB90/exe/hdbnsutil terminated with error: signal 4 core dumped
17:28:26.198 - INFO: Switching back to root user.
17:28:26.198 - ERR : /usr/sap/HXD/HDB90/exe/hdbnsutil call failed
17:28:26.197 - ERR : Program /usr/sap/HXD/HDB90/exe/hdbnsutil terminated with error: signal 4 core dumped
17:28:26.199 - INFO: -------------------------------------------------------
17:28:26.199 - INFO: END: Create SecureStore (start: 17:28:22.671 duration: 00:00:03)
17:28:26.199 - INFO: -------------------------------------------------------
17:28:22.694 - INFO: Found value 'multidb/mode' = 'multidb' in layer 'System'
17:28:22.694 - INFO: Found value 'multidb/database_isolation' = 'low' in layer 'System'
17:28:26.199 - ERR : Cannot create SecureStore

If I logon as hxdadm and running the same command (./hdbnsutil -createSecureStore) manually from /usr/sap/HXD/HDB90/exe, I'm getting the same error with the core dump (Illegal instruction (core dumped))

I already checked linux kernel version which is 4.4.162-94.72-default.

Is anybody facing such an issue ?

I'm not using the recommended "SLES for SAP Applications Linux" version, not sure if this is causing the issue. On the other hand, any standard HANA 2.0 can be installed on a standard SLES12SP3 without such issues, so I'm not sure if there is anything special with the HANA Express.

Thanks in advance for any feedback on this.

Frank

Accepted Solutions (0)

Answers (1)

Answers (1)

kashyap_shah3
Contributor
0 Kudos

Hi Frank,

It could be underlying version of glibc, nss-softokn-freebl or anything really as you aren't using SLES for SAP.

Please refer SAP following SAP Notes for OS settings:
2205917 - SAP HANA DB: Recommended OS settings for SLES 12 / SLES for SAP Applications 12
1275776 - Linux: Preparing SLES for SAP environments

Best Regards,
Kashyap Shah