installing crystal 2008 on windows 2003 64 bit Itanium server

[Former Member]

We just purchased crystal 2008. We want to install the crystal runtime on windows 2003 itanium 64bit.

After install. the reports give crystal run time error.

[former_member59613 · Accepted solution]

Hi Rama,

If you are referring to Crystal Reports 2008 V1, then I don't think you are on a supported OS. From the supported platforms guide:

Windows support is limited to the 32-bit versions of Windows listed only.

Windows support is limited strictly to AMD/Intel chipsets. Crystal Reports software for Windows is not warranted or supported for use on other chipsets.

CR 2008 with Service Pack 2 does have the following [supported platforms|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000731315&_SCENARIO=01100035870000000202&_OBJECT=011000358700001089782009E]:

􀁸 Crystal Reportsu00AE is supported running on 32-bit versions of Windows running on x86 and x64 CPUs

made by AMD and Intel.

􀁸 Crystal Reportsu00AE is supported running on 64-bit versions of Windows running on x64 CPUs made by

AMD and Intel.

If you are referring to Crystal Reports SERVER 2008, then [Supported Platforms|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000731357&_SCENARIO=01100035870000000202&_OBJECT=011000358700001096602009E]

Note 1:

􀂃 Crystal Reports Server 2008 software is supported running on 32-bit versions of Windows running on x86 and x64 CPUs made by AMD and Intel.

􀂃 Crystal Reports Server 2008 software is supported running on 64-bit versions of Windows running on x64 CPUs made by AMD and Intel.

SAP Note: 1466035 - Supportability of Operating Systems based on Intel Itanium architecture (IA-64) CPU also states that this is not currently supported.

All of the supported platforms guides can be found here: [All Supported Platforms|http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000726096&_SCENARIO=01100035870000000202&]

Hope this helps.

Jonathan