2025 Jan 12 10:09 AM - edited 2025 Jan 12 10:21 AM
Dear Team,
we're experiencing failures to below services in test and prod tenants since Jan 11, 2025, 05:52:04
Error Text : Inbound processing in endpoint at /EC_to_ERP_Master_Data_And_Org_Query_S4D failed with message "IllegalStateException:The request object has been recycled and is no longer associated with this facade"
Request clarification before answering.
Hello all,
Please refer to KBA 3559293 IllegalStateException:The request object has been recycled and is no longer associated with this facade, for resolution steps to this issue.
1. If you can modify the iFlow, proceed with point 1 of the Resolution.
2. If the iFlow is not modifiable open a support ticket with BC-CP-IS-OPS team and quote the above kba reference. Provide the below informations:
Regards
Mark
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @AbdulHammed ,
The error "IllegalStateException: The request object has been recycled and is no longer associated with this facade" is likely tied to the SOAP sender adapter configuration. Since this is a standard interface and changes to the iFlow are not possible, please follow these steps:
Once completed, the issue should be resolved. You may also refer to the SAP Support Knowledge Base Article (KBA) linked below, which addresses the same issue and was recently posted due to many customers on the NEO environment facing similar challenges.
By following the above steps and referencing the SAP Note and KBA, you should be able to resolve the issue effectively.
SAP Reference KBA: https://me.sap.com/notes/3559293/E
Best regards,
Hammad Sharif
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
had to request SAP to restart the cloud... 😕
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Just confirming that our solution was in this SAP note:
https://me.sap.com/notes/3559293
It was part 2 of the SAP Note solution for us:
If the Message Exchange Pattern is set to "One-Way" AND the Processing Settings is configured to "WS Standard" AND the "Use WS-Addressing" checkbox is either disabled or not available in the UI, then the next step is to raise a support Case with LOD-HCI-PI-OPS where we will add a parameter to the CPI tenant configurations. This new parameter will require a restart of the CPI tenant. Please provide the following details in the support Case: the affected Cloud Integration tenant URL. confirm the required start time of your CPI tenant i.e. immediate restart or within a specific time window of your choice.
Ours was resolved this morning via an SAP Support ticket. This was referred in the solution.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Could you provide more information, @AbdulHammed ?
BTP Neo or CF? Cloud Cloud Connector version, version of the deployed artifcats,
My scenario:
Replicate Employee Master Data and Org. Assignments from SAP SuccessFactors Employee Central to SAP ERP or SAP S4HANA - Version: 8.1.0
Replicate Organizational Objects from SAP SuccessFactors Employee Central to SAP ERP or SAP S4HANA - Version: 13.0.0
There are 2 sources that can help you with your scenario in order to fix the issue that is causing the error "The request object has been recycled and is no longer associated with this facade":
1-The following SAP Note seems to solve the problem when using version 2.17.1, but I am also facing this issue, in the newer version 2.17.2.
3517060: SAP Cloud Connector - The Connection checker for backend mappings is not functioning correctly on cloud connector version 2.17.1.
2-There's also an recent opened issue in Apache Camel 3|CXF|Tomcat that is used in the cloud by SAP Integration Suite/SAP Cloud Integration
https://issues.apache.org/jira/browse/CXF-9097
Best regards.
Ivo
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Dear Ivo,
these artifacts are on Neo, the versions are as follows and we’re utilizing web dispatcher not CC.
However, I have noticed a pattern that the Services are failing for every 3 calls, and the 4th attempt is succeeding and it’s repeating.
I submitted a ticket for SAP and there have been no updates so far.
User | Count |
---|---|
52 | |
10 | |
9 | |
8 | |
5 | |
5 | |
5 | |
5 | |
5 | |
4 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.