IEXPLORE.EXE - Application Error in Crystal Reports XI

[Former Member]

IEXPLORE.EXE - Aplication Error

X The instruction at "0x42fc2af2" referenced memory at "0x43686d0c". the memory could not be "read".

I work in IT and not directly with this software. A user needed an upgraded computer with this software installed and consequesntly is getting this error message when trying to 'Enter Values' with the Calendar button. Calendar pops up, select a date, and error message appears.

I have noticed that if Internet Explorer is open in another window, the error message is not encountered. Could it be a setting in Explorer with scripts or activeX controls?

Windows XP SP3, IE 7. Latest updates.

Crystal Reports XI Professional ver 11.0.0.895 (could be out of date, updater not connecting...)

[Former Member]

Hello Evan,

I recommend to post this query to the [Crystal Reports Design|; forum.

This forum is dedicated to topics related to the creation and design of Crystal Report documents. This includes topics such as database connectivity, parameters and parameter prompting, report formulas, record selection formulas, charting, sorting, grouping, totaling, printing, and exporting but also installation and registering.

It is monitored by qualified technicians and you will get a faster response there.

Also, all Crystal Reports Design queries remain in one place and thus can be easily searched in one place.

Best regards,

Falk

[Former Member]

Thanks for the speedy reply, i have re-posted my question in the CRD forums.