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IE compatibility error while checkout in SRM Shoppint Cart

Former Member
0 Kudos
138

All,

We have SAP NW 7.4 SP11.

We are using AJAX Framework Page standards mode and IE 11.

Create Shopping Cart iview is already set to NavMode=10.

It is working fine with MDM catalog scenario but failed in punch out scenario.

When we clicked the "Checkout" button in OfficeDepot, it displayed IE compatibility error and wheel of death.

Is anyone having this issue?

Can you please kindly provide a solution to resolve this issue?

Thanks

Thruna

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member189925
Active Contributor
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Hi Thruna

As per my understanding the issue you are facing is due to the rendering issue faced with Internet Explorer.

Can you please refer to the below scn document and carry each of the steps given in it.

9 Steps to Solve Portal Rendering Issues in IE

Mostly the above document will solve the issue you are facing.

Regards

Santarshi Samanta

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Former Member
0 Kudos

Santarshi,

Thanks for referring the blog link.

I reviewed the notes mentioned in this blog but it did not help us.

Thanks

Thruna

former_member84399
Participant
0 Kudos

Hello Thruna,

Did you find a solution. We are facing a similar issue. Please let me know.

Many thanks

Andreas

Former Member
0 Kudos

Andreas,

We submitted SAP Ticket for this issue.

They asked us to change the sequence and values of External web service configurations which helped to resolve this issue.

Thanks

Thruna

former_member84399
Participant
0 Kudos

Thruna,

Thank you do much for coming back to me. If you have any more detail on this, could you please share as from the description, I can not find out what to do exactly.

Thank you

Andreas

Former Member
0 Kudos

Andreas,

Sorry, functional person implemented this. I am not aware of what changes he did exactly.

Thanks

Thruna

Former Member
0 Kudos

Guys, you got provided all informations you need to solve this issue by Santarshi already. Its very well known issue, and were already discussed on SCN, take a look here e.g.:

cheers