We are facing issues for IDoC getting struck in SAP system. Let us know what are the actions taken from BASIS end for this IDoC struck issue?
What are the checks to be performed for finding what is caused?
Please guide me how to find out the issue and where
First of all you need to check what is the receiver of those idoc...
There can be different reason that the idoc are stuck.
Can you please explain what kind of functionality these idoc are handling.
Seen mostly issue when CUA or large data or connection not working.
What was the IDOC status.
Please check is there any performance issue(review ST03)
Database performance issue (ST04) &Space issues db02
There are other number of reasons to get entries in SM58.For instance if the receiving system is not reachable (e.g. network problems). (Or if there is a short-dump when the receiving system tries to process the call I think).
You can schedule report RSARFCEX to automatically process entries that are stuck in SM58.