How To Create ESR (Enterprise Support Report) ?

[Former Member]

Hi All Experts and Consultants,

I'am a junior basis consultant @ my new company and Please read my problem and give me the solution.

I was commanded by my manager to create ESR (Enterprise Support Report). I still don't know to do this. Firstly, I have no problem with generating and download EWA report in Solman System. My senior at my previous company told me that creating ESR can be done in Solman by using T-Code DSWP. But after looking deeply into Tcode DSWP, I didn't see how to make it as I wanted.

My question is :

Is it true that creating ESR can be done on Solman System or do I have to create on another system?

How to do it? Kindly Please describe the steps..

I was told that EWA and ESR is different matter. I will be glad if you could help me.

Thank You and hopefully I didn't ask at wrong "room".

Regards,

Gusweka

[mateus_pedroso · Accepted solution]

Check these notes below to clarify how to create ESR reports.

1391968 Enterprise Support Report / PSLE Report - BI SelfService

1541883 Continuous Improvement Dashboard

1539529 Sending Solution Data from SAP Solution Manager to SAP -- A Practical Guide.

1321295 Enterprise Support Report

Check this documentation too service.sap.com/solutionmanager => Media Library => Documentation => Enterprise Support Report (EN)