cancel
Showing results for 
Search instead for 
Did you mean: 

how do i get the Crystal Reports Developer XI.

Former Member
0 Kudos

I paid for and downloaded Crystal Reports Developer XI upgrade.

the file is called CRXIDev

i install it and my CR 11 program still says "professional"

I see no change at all.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

what i really need from this is craxdrt.dll.. the one on my PC is dated 2003

Former Member
0 Kudos

Hi Mackay,

You need to manually uninstall Crystal Reports XI fand then install it again because of one of the following reasons:

u2022 To verify that all Crystal Reports XI components have been completely removed prior to installing a later version of Crystal Reports.

u2022 To remove the remaining Crystal Reports XI components that have not been removed using the 'Add/Remove Programs' command (Start > Settings > Control Panel).

u2022 To remove the remaining Crystal Reports XI components that have not been removed using the Setup.exe file from Crystal Reports XI installation CD.

How do you manually uninstall Crystal Reports XI?

Resolution

Before getting started, uninstall Crystal Reports XI by launching the Setup.exe file from the installation CD or by using the 'Add/Remove Programs' command. If either of these methods fails to remove all Crystal Reports directories, files and registry keys, then continue with the resolution of this article.

==========

WARNING:

This resolution can be applied if Crystal Reports XI is the only software installed on the computer that uses the Business Objects directories, files and registry keys.

For example, Crystal Analysis, Crystal Enterprise and BusinessObjects Enterprise XI are applications that may share the same directories, files and registry keys.

Removing these directories, files and registry keys may cause other software to function incorrectly.

==========

1. To manually uninstall Crystal Reports XI, delete the following directories:

u2022 C:\Program Files\Common Files\Business Objects\3.0

u2022 C:\Program Files\Business Objects

====================

NOTE:

Do not remove the directory C:\Program Files\Common Files\Business Objects\3.0 if you have BusinessObjects Enterprise XI or Crystal Reports Server XI installed. These files are shared by both applications and removal of these files will cause Business ObjectsEnterprise XI and Crystal Reports Server XI to function incorrectly.

====================

2. Delete the following registry keys:

====================

WARNING:

The following resolution involves editing the registry. Using the Registry Editor incorrectly can cause serious problems that may require you to reinstall the Microsoft Windows operating system. Use the Registry Editor at your own risk.

HELP:

For information on how to edit the registry key, view the 'Changing Keys And Values' online Help topic in the Registry Editor (Regedit.exe).

RECOMMENDATION:

It is strongly recommended that you make a backup copy of the registry files (System.dat and User.dat on Win9x computers) before you edit the registry.

====================

u2022 HKEY_LOCAL_MACHINE\SOFTWARE\Business Objects\Suite 11.0\Crystal Reports\

u2022 HKEY_CURRENT_USER\Software\Business Objects\Suite 11.0\Crystal Reports

u2022 HKEY_USERS\S-#-#-##-...-####\Software\Business Objects\Suite 11.0\Crystal Reports

(The number signs (#) represent a series of numbers that are different on each computer.)

====================

NOTE:

After making changes to the registry, restart the affected service or application as required.

====================

Hope this helps!!

Regards,

Shweta

Former Member
0 Kudos

Hope I am not hijacking the thread. Is CR X1 a version previous to 2008.

Former Member
0 Kudos

Hi Pradeep,

To answer to your question, Crystal Reports XI is prior to Crystal Reports 2008. CR 2008 is the latest offering from Business Objects.

The sequence is:

Crystal Reports XI Release 1

Crystal Reports XI Release 2

Crystal Reports 2008

I hope this helps you.

Regards,

Prashant

Former Member
0 Kudos

thank you for your help. I just don't get this. I uninstall CR xI, reboot my PC. then I install the "CRXIDev" file that i downloaded. I still get CR Professional (full) not CR Developer. huh?

Former Member
0 Kudos

this is really crazy. to pay for and down load a program that does nothing but reinstall CR11 all over again. I see no change at all. i called CR and they are telling me that i have to pay for support for this problem. I am about to call the credit card company and get a refund.