How Can I Open A Paid Support Ticket/Incident for Crystal/.Net?

[jn1]

Can someone direct me where I can purchase a support ticket/incident to get a developer support on a Crystal/.Net bug? This is for the 2011 .Net runtime engine for Crystal Reports (SP5).

As a side note, the live chat folks know nothing about purchasing support tickets. I have a pretty ridiculous chat log to show you if you want to see how bad it is.

Thanks.

[abhilash_kumar · Accepted solution]

Hi Jeff,

That's unfortunate, they're usually very helpful.

You can purchase a Single Case Ticket from here.

-Abhilash