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HCP Custom Domain + Quota Issue

nageshcaparthy
Product and Topic Expert
Product and Topic Expert
0 Kudos

Dear HCP Experts,

I am trying to add Custom Domain to my HCP account, with the following command :

neo create-ssl-host --account myaccount --user mymail@example.com --host hana.ondemand.com --name mysslhost

which has been documented in the below link:

https://help.hana.ondemand.com/help/frameset.htm?77cf0e6cd32e496c9cc8eeac4bedde94.html#loio77cf0e6cd...

I see error related to Quota:

However, I have One Quota assigned to this account and its not used.

Any suggestions how to fix it.

Regards,

Nagesh

Accepted Solutions (0)

Answers (1)

Answers (1)

former_member181892
Active Contributor
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Hi Nagesh,

quick question up-front: are you using a productive account or trial?

Cheers,

matthias

nageshcaparthy
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Matthias,

It is not a Trial account for sure. I am using my company account which has purchased Lite version of HCP.

Not sure how to check if this is production or not.

Regards,

Nagesh

former_member181892
Active Contributor

That already answers my question I guess, because every package except for the Developer Edition on our trial landscape includes one custom domain. From what you write I don't see any user error so I guess we should look closer to rule out there's an issue with your account etc.

May I kindly ask you to open a ticket as documented here: https://help.hana.ondemand.com/help/frameset.htm?5dd739823b824b539eee47b7860a00be.html

BR,

matthias

nageshcaparthy
Product and Topic Expert
Product and Topic Expert
0 Kudos

Sure, will open a ticket.

Thanks.

Nagesh