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Frontend Unavailable is SP01

former_member182034
Active Contributor
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1,510

Hi All,

some consultant want to take print when they printout any report then print goes first in Waiting status in SP02 and when i click on it then it shows that

Frontend Unavailable

and when i click on it then status change in F5 status.

while other printing smoothly running like word, excel from Windows.

waiting your immediate response.

regards,

majamil

Accepted Solutions (0)

Answers (1)

Answers (1)

markus_doehr2
Active Contributor
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how is the printer defined in SPAD that those consultants print to? Using access method "G"?

Markus

former_member182034
Active Contributor
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Hi Markus,

thanks for respond,

how is the printer defined in SPAD

configuration of SPAD.

Device Type: HP8150: HP Laser Jet8150 R4.x+

Device class: Standard Printer

Access Method: G

Host Printer: __default

regards,

markus_doehr2
Active Contributor
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That problem is known if the print is done by a batch job without a terminal connection. Is that the case?

Markus

former_member182034
Active Contributor
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Is that the case?

yes

regards,

markus_doehr2
Active Contributor
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You can´t use local printing for batch processes, you need to either configure the printer as network printer (on the server) or just create the spool request and print it out manually out of SP01.

The reason is obvious: The system doesn´t know to which terminal/frontend workstation to print if the process is running in the background. On top it can´t be ensure, that the workstation is still running when it´s about to print out.

Markus

former_member182034
Active Contributor
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thanks for reply,

I configured Network printer on server and add it in user end when i sent printer to configured printer then it first went warning and when i click on it then got below window

Spool no.  OutpReqNo. User   Time  ODev Format   Log  Status text

 14000     1      UPLOAD 16:14 LP01 X_65_132      Frontend unavailable

while status of spool request 14000 on Server

-----------------------------------------------------------------------------------
|  Spool no. |Type|User   |Date      |Time |Status |Pages|Title                   |
-----------------------------------------------------------------------------------
*|X      14000|    |UPLOAD |23.09.2008|17:58| *<F5>*  |   2 |LIST1S LP01 RAJABS00_UPL|*
|X      13733|    |UPLOAD |23.09.2008|16:35|Compl. |   3 |SCRIPT LP01 UPLOAD      |
|X      13732|    |UPLOAD |23.09.2008|16:35|Compl. |   3 |SCRIPT LP01 UPLOAD      |
|X      13940|    |KHI-02 |23.09.2008|16:19|Compl. |   1 |LIST1S HP 1 RM07DOCS_KHI|
|X      13939|    |KHI-02 |23.09.2008|16:14|Compl. |   2 |LIST1S HP 1 RM07DOCS_KHI|
|X      13938|    |UPLOAD |23.09.2008|16:14|Waiting|   2 |LIST1S LP01 RAJABS00_UPL|
|X      13937|    |MM-03  |23.09.2008|16:12|Compl. |   2 |SMART HP 1 MM-03        |
|X      13936|    |MM-06  |23.09.2008|16:12|Compl. |   1 |SMART HP 1 MM-06        |
|X      13935|    |UPLOAD |23.09.2008|16:12|Waiting|   6 |LIST1S LP01 SAPFGVTR_UPL|
|X      13934|    |KHI-01 |23.09.2008|16:12|Compl. |   1 |SMART HP 1 KHI-01       |
|X      13933|    |KHI-01 |23.09.2008|16:12|Compl. |   1 |SMART HP 1 KHI-01       |
|       13932|    |KHI-01 |23.09.2008|16:10|Compl. |   2 |SMART HP 1 KHI-01       |

regard,

markus_doehr2
Active Contributor
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The spool request is already created, you can´t "redirect" it.

Create a new spool request with a network printer - means, access method not F or G.

Markus

Former Member
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Hi,

Check Note 901244 - Front-end printing w/access method 'G' from update process

regards,

kaushal