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Form not shown in MyInbox Workzone standard

CoenAmista
Explorer
0 Kudos
213

In my workzone standard portal the My Inbox does show the tasks. But when I click on the task the form is not shown to approve or descline a task (see first screenshot). The inbox is working directly in the SAP BTP cockpit (second screenshot) so it seems a kind of authorization problem. 

 

CoenAmista_0-1732012909390.png

CoenAmista_1-1732012970743.png

 

 

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MioYasutake
Active Contributor

@CoenAmista 

I had a similar issue where a task UI was not loaded in the "My Inbox" app. My issue was resolved by turning off the "Asynchronous module loading" parameter of the site, as described in the SAP note below:

https://me.sap.com/notes/0003527309

 

CoenAmista
Explorer
Sometimes it is that easy! It works! Thanks a lot!
VaradBhagwat
Explorer
0 Kudos

I have similar problem. The UI for tasks doesn't load on clicking the tile, however number of tasks are shown on the My Inbox tile in the BTP workzone site.

This is my trial account and I've followed all the steps & pre-requisites as per tutorial - https://developers.sap.com/tutorials/spa-create-sapui5-task-orderapproval.html.

Tried after updating the site settings to disable Asynchronous Loading, but still same error. Furthermore, on testing independently/standalone the Task UI is loaded for the approval process and also can see it My Inbox if opened from Build lobby. 

1. MyInbox app shows number of Tasks 

VaradBhagwat_1-1737067875759.png

2. Error on opening My Inbox app -

VaradBhagwat_0-1737067844088.png

3. Error on load in Process trigger App local copy -

VaradBhagwat_2-1737067898832.png

 

CoenAmista
Explorer
0 Kudos
Can you upload some screenshots or error messages?