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Forgot Password email not coming.

Former Member
0 Kudos

Hi experts,

Recently we upgraded the portal to 7.3.

In the updated version, we decided to use the built in 'Get Support' link for lost passwords.

Now, all the screens are coming without any errors, and the system generates new temporary password also. But due the some problem, the email with the temporary password is not coming.

Please advise.

Kind Regards,


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Former Member
0 Kudos

Dear All,

The issue was very simple,

email address was maintained only for 'System' in System Admin -> UME Configuration -> Notification E-Mails -> Administrative E-Mail Addresses

Thanks for the help.