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Folder sequence in Desktop Intelligence...

Former Member
0 Kudos

Hi experts,


We have an issue with the sequence of the folders in Desktop Intelligence when querying a BO universe.


Software:

  • SAP BusinessObjects Desktop Intelligence Xi
    • Version 12.7.1
    • Build 2131

Issue:

  • Web Intelligence displays the correct folder structure as setup in BO Designer but Desktop Intelligence displays folders in a different order for the same universe.

Screens:

Web Intelligence = correct sequence

  Desktop Intelligence = Incorrect sequence

Any suggestions on how to fix this issue?

Thank you

Gerrie

Accepted Solutions (1)

Accepted Solutions (1)

CdnConnection
Active Contributor
0 Kudos

Gerrie,

    Some things to try:

  • What version of Browser IE 11.x (Compatibility View) is being used with JAVA 1.7 only?
    • Java 1.8 is NOT supported
  • Try using XI 3.1 w/ SP7 FP1 WebI rich-client to compare?
  • Have you deleted all local version of the Universe to confirm the latest version CMS is being downloaded?
  • Confirm that DeskI & WebI rich-client are same build as server?

Regards,

Ajay

Former Member
0 Kudos

Hi Ajay,

We resolved the issue by using the CORE_ORDER_PRIORITY parameter on our linked universe:

The steps:

  1. Set the CORE_ORDER_PRIORITY parameter to 'Yes'

    

  1. Refresh universe structure. This will update all objects and folders from the base universe.
  2. Set the CORE_ORDER_PRIORITY parameter to 'No'.
  3. Move the folders into required sequence.
  4. Save and export.
  5. Both Web Intelligence and Desktop Intelligence now display the correct folder sequence.

Thank you

Gerrie

Answers (0)