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Flexible Workflow Manager roles

Jenny3
Explorer
0 Kudos
177

Hello everyone,
we use the flexible workflow for supplier invoices. Blocked invoices should first be released by the purchase order creator and then by their manager (role: manager of the last approver). I created the corresponding workflow in the app “Manage workflows for supplier invoices”. I maintained the organizational structure in PPOME, marked the manager's position as “head of the organizational unit” and assigned the employees as people. The employees are also maintained as business partners and the communication data was maintained in the personnel master record (PA30). The manager can also be found in the table IEMPLOYMENTMGR.

The creator of the order is found. However, when the supplier releases the supplier invoice, the error message "A technical error occurred while resolving the processor rule "/RULE/MRM_M_L_APP" appears. The analysis states "Manager of the last released. could not be determined as agent."

Do you have any idea why this error occurs and why the manager cannot be found?

Thank you very much and best regards.

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sanchezluna
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi Jenny,

you should try by following the documentation here: https://help.sap.com/docs/SAP_S4HANA_CLOUD/0e602d466b99490187fcbb30d1dc897c/ff92035b3da94a14a3d2d0fa..., second point "Manage Workforce". 

Best regards,
Alejandro

Jenny3
Explorer

Hi Alejandro, 

Thank you very much for your feedback. I have found the cause of the error. The position and organizational unit from the organizational structure (PPOME) were not transferred to the HR Masta Data (PA30), so there was an inconsistency here. After I corrected the data in the HR Master Data, the processor rule worked and the manager was found.

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