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Failure to start print engine

Former Member
0 Kudos

I am running v.11 on my desktop. I just started attempting dynamic List of Values in parameters. I set the parameter up according to the help, but when I try to view it I get the following error:

Prompting failed with the following error messate: "List of Values failure: fail to get values. [Cause of error: Failed to start print engine.]"

I am connecting to a database on a server, but have never encountered an issue before I started using the dynamic parameter. Can anyone direct me in troubleshooting this?

Thanks

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

With an upgrade and a reinstall. I think it is working. Thanks!

Answers (3)

Answers (3)

0 Kudos

try a repair install

Former Member
0 Kudos

I am still getting errors! Anyone have any suggestions or need more info?

Former Member
0 Kudos

Is your BO Server and Crystal Reports pointing to the same DB?

Former Member
0 Kudos

We have no server for BO. The reports are run from a shared drive. The people who run the reports have desktop installations and just go to the shared drive folder to run it.