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EXCEPTION_ACCESS_VIOLATION

Former Member
0 Kudos

Hello Experts,

I got the following Error  when i press Transmit in Agentry Client Application .

EXCEPTION_ACCESS_VIOLATION, 0000000180050370, 0, R, FFFFFFFFFFFFFFF4, agent\ChickamingUser.cpp#2360:ChickamingUser::needsConfigUpdate

the application get the Data just After the first sync then when i press Transmit the Above error shown.

Agentry Server  Version 6.0.38.1

Agentry Client Version 6.0.38.0

Thanks in Advance

Tags edited by: Michael Appleby

Accepted Solutions (0)

Answers (6)

Answers (6)

STaur
Explorer
0 Kudos

HI Abdel / Jason,

did you get this resolved ? Can you please let me know what is the solution to this problem. I am getting the same error and changed the Java versions, adjusted some VM parameters on my machine, but seems to be stuck. Any other suggestions. Have the events.log with the following lines

03/31/2015 11:45:32, 0,        20,         4, Thr       7288, Server v6.0.30.0

03/31/2015 11:45:32, 0,        17,        10, Thr       7288, 0.0.0.0:7009 open

03/31/2015 11:45:32, 0,        17,        10, Thr       7288, ANGEL Front End v6.0.30.0

03/31/2015 11:45:32, 0,         0,        18, Thr       7288, Memory: page: 748433408/8411148288, phys: 717254656/4080693248, virtual: 8794514534400/8796092891136

03/31/2015 11:45:32, 0,         0,        20, Thr       7288, Disk: 320070832128 bytes total, 104085839872 bytes free

03/31/2015 11:45:32, 0,         0,         0, Thr       7288, Old log files moved into Logs-Rolled\2015-03-31-114503

03/31/2015 11:45:32, 0,         0,         2, Thr       7288, Server startup is complete.

03/31/2015 11:45:33, 0,         0,        19, Thr       9808, Virtual memory: 8794512437248 avail (1580453888 used)

03/31/2015 11:47:09, 0,         0,        19, Thr       9808, Virtual memory: 8794509291520 avail (1583599616 used)

03/31/2015 11:47:24, 1,         4,3221225477, Thr       9452, EXCEPTION_ACCESS_VIOLATION, 00000001800508C0, 0, R, FFFFFFFFFFFFFFF4, agent\ChickamingUser.cpp#2360:ChickamingUser::needsConfigUpdate

03/31/2015 11:47:36, 0,         0,        19, Thr       9808, Virtual memory: 8794508242944 avail (1584648192 used)

03/31/2015 11:49:45, 1,         4,3221225477, Thr       6200, EXCEPTION_ACCESS_VIOLATION, 00000001800508C0, 0, R, FFFFFFFFFFFFFFF4, agent\ChickamingUser.cpp#2360:ChickamingUser::needsConfigUpdate

b_punith
Participant
0 Kudos

In Standalone WM Application.

Following are the two reasons which I have come across for this Issue.

1. When you have incorrect Java Versions or Class Path not maintained Properly.

2. When incompatible Version of Client to Server Access.

Check the above are correctly serving to launch the Application.

Warm regards,

Punith

Former Member
0 Kudos

Hi Abdel,

Do you got solution for this? Im also facing the same issue with WM6 application.

bill_froelich
Product and Topic Expert
Product and Topic Expert
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First, what platform are you running the client on?  Windows, Android, iOS?

Second, is this repeatable?  Meaning, if you clear the client and perform an initial transmit again does the problem still occur?

Also, what product is this for or is it a custom application?

--Bill

jason_latko
Advisor
Advisor
0 Kudos

Bill,

I asked and he answered those questions a few posts back:

please Check the  Following Answers

What application?  i follow this tutorial  How-to Build an Agentry based mobile app from scratch connecting to an SAP back-end Part1 which get the Flight list . The first Fetch i receive   the data  but when i press Transmit the  Error happen ,

Which client platform are you using? I try in  Agentry  Test Client and in  Windows mobile  Client

Stand alone Agentry server or SMP? I use stand alone Agentry Server Version 6.1.

Production or Development environment? Development Environment

This happens on all user logins every time? yes every time i press Transmit

Thanks

bill_froelich
Product and Topic Expert
Product and Topic Expert
0 Kudos

Thanks Jason,

It had hidden the earlier replies and I missed it.

--Bill

Former Member
0 Kudos

Any Suggestion ???

jason_latko
Advisor
Advisor
0 Kudos

Need more info before we  can help:

What application?

Which client platform are you using?

Stand alone Agentry server or SMP?

Production or Development environment?

This happens on all user logins every time?

Thanks,

Jason Latko - Senior Product Developer at SAP

Former Member
0 Kudos

Also,
32 bit or 64 bit server?

Do you see a line like the following in the events.log file before the message, if so please put it:

01/02/2014 11:49:14, 0,         0,        19, Thr      11424, Virtual memory: 8794012139520 avail (2080751616 used)

Former Member
0 Kudos

please Check the  Following Answers

What application?  i follow this tutorial  How-to Build an Agentry based mobile app from scratch connecting to an SAP back-end Part1 which get the Flight list . The first Fetch i receive   the data  but when i press Transmit the  Error happen ,

Which client platform are you using? I try in  Agentry  Test Client and in  Windows mobile  Client

Stand alone Agentry server or SMP? I use stand alone Agentry Server Version 6.1.

 

Production or Development environment? Development Environment

This happens on all user logins every time? yes every time i press Transmit

Thanks

Former Member
0 Kudos

I use 64 bit Server and yes i find this in the log :

01/22/2014 19:00:39, 0,         0,        19, Thr       5076, Virtual memory: 8794850631680 avail (1242259456 used)

01/22/2014 19:00:39, 1,         4,3221225477, Thr       4852, EXCEPTION_ACCESS_VIOLATION, 0000000180050370, 0, R, FFFFFFFFFFFFFFF4, agent\ChickamingUser.cpp#2360:ChickamingUser::needsConfigUpdate