Excel Add in Doesn't Connect to SAC

[former_member676663]

Hi All,

I'm Trying to connect my SAC to Excel add in, I loged on and the the add in accept my cred.

After my cred accepted it opens new browser tab that looks stuck. (picture attached).

I turn my trust origin on in the administration work center.

Please advice me how to solve this issue.

Kind Regards,

Matan.

[William_Yu]

I would suggest you to create a ticket on this to SAP.

[Sujit]

@Matan, Were you able to solve the above issue. Looks like even am facing the same issue. When i login, it accepts my credentials, but then it opens up a new external browser tab for SAC, but nothing happens. Also, I feel ideally it should be open SAC in the Excel itself and not in the external browser. Why is it doing this, any resolution?

[dirklewien]

Hi Matan,

were you able to resolve the issue?

I have the same issue since a few days.

Best regards,

Dirk

[former_member676663]

Hi Alexander,

I did all the configuration that i need and it still happen.

Do you have any other solution?

Kind Regards,

Matan.

[alexander_peter]

Hi guys,

there are four things you need to make sure before using SAC add-in for MS Office:

* the tenant needs to be on Cloud Foundry (Neo is not supported)

* make sure the trusted origins are maintained in the tenant according to https://help.sap.com/viewer/2b73edbc8f8f4189a36bc7a2e038185c/cloud/en-US/831885de14204771bc3152271a2...

* if the tenant is not in sapanalytics.cloud domain, make sure the tenant is configured according to https://help.sap.com/viewer/2b73edbc8f8f4189a36bc7a2e038185c/cloud/en-US/db2f874261824d63adb3ca198f6...

* if the add-in is distributed centrally (or the tenant is configured according to the previous point), the customer needs to be on Exchange Online (!) ....

Hope this helps.

Best,

Alex

[former_member676663]

Ok Vadim thank you.

[former_member676663]

This Add on

[former_member186338]

First of all, you have to provide version/SP of you AO add-in.

I have same issues with my AO 2.8 SP01, upgraded to AO 2.8 SP05 and the issue was solved.

[former_member676663]

Hi Vadim,

How can I upgrade my AO?

Knd Regards,

Matan.

[former_member186338]

matan007

Sorry, but once again, what is your AO version/SP??? Post a screenshot using "Insert Image"

[former_member676663]

Hi Vadim,

I think i have another Add on, i'm using SAC Excel Add inand you use SAP Analysis.

Where can i download your add in?

[former_member186338]

matan007

Sorry, never used this Add-in...

No idea.

I have the issue with prior version of SAP Analysis for Microsoft Office and it was solved by upgrade to the resent one.