ESS - Updating "Family Member/Dependents"

[Former Member]

We are on ERP2005 and are testing ESS.

We are unable to add a child in the "Family Member/Dependents" part of the Personal Information screen.

We have tried to update the table in "Define Active Subtypes and Application Case" in the IMG by adding subtype 2 to Infotype 21. However, we get the error "There is an inconsistency in the usecase maintained for this record" when we try to add the Infotype 21 with Subtype 2 - this error occurs with any value we try in the "Use Case" field.

Does anyone know how to add the facility to update (create/modify) dependents through ESS?

Thanks & Regards

[Sharadha1]

Hi Rob,

You get this error because you might be entering a usecase which is not allowed for the child subtype. check the IMG node documentation for the node ''Define Active Subtypes and Application Case' and enter the allowed usecase for the child subtype. This should solve your problem.

Regards,

Sharadha

[Former Member]

Hi

In the help for the "Use Case" field SAP suggest that "A3" or "B3" are suitable for Child Scenario. We get the error for both entries. Indeed we get the error when we try any of the entries in the "pull down" of allowed entries.

We have set up the sub-type of child for IT0021 also.

Thanks for your interest.

Regards

Rob

[Sharadha1]

Hi Rob,

You have mentioned that the error message comes,when you try to enter the usecase for child. But can you please check whether the error message comes for the child entry or for other entry where the use case entered is wrong.

Regards,

Sharadha

[Former Member]

Hi

Not sure what you mean - but I can add records for other Infotypes (eg Address) and I can create a record of Infotype 0021 (Family Members) with subtype "1" (Spouse), but not IT0021/2 (Child).

Does that clarify?

Thanks for your time.

Regards

Rob

[Former Member]

Hi

Has been resolved - the entries for the table were delivered in Client 000, but for some reason were not transfered to our Dev Client.

We never did get an answer as to why the system prevented the updating of entries manually - I guess it is just one of life's (SAP) mysteries!

Thanks for your time

Regards

Rob

[Former Member]

Rob,

Could you tell me which table you transported ? I got the same issue.

Please help

John

[Former Member]

Can somebody please help on this ?

Aneez

[former_member191388]

Hi Rob,

For ERP2005 ESS please see the SAP Note 1042613. Correction is provided in this note.

Hope this would help you in solving the issue.

Thanks & regards

Arun Singh

[Former Member]

Hi

Unfortunately this does not resolve the problem.

Thanks for the interest.

Regards

Rob

[Former Member]

Hi Rob Harland

Can you please search the below notes for information.

Note 640943 - ESS - Family Member/Dependents Infotype (0021) Screen

Note 423964 - Change in ESS scenario- "Family Member/Dependants"

Thanks and reagards,

Srikanth Anthargam

[Former Member]

Hi

Unfortunately these Notes do not resolve the problem. We are on ERP2005.

Thanks for the interest.

Regards

Rob