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Error while installing SUP 2.0

I039810
Advisor
Advisor
0 Kudos
74

When I installed SUP 2.0 for first time it was not proper. So I

deleted(as I could not uninstall) the folder containing sybase files and

now I try to install again. But I get an error: 'The installer detects an existing installation of sybase messaging server. Uninstall it before proceeding with Sybase Unwired Platform installation.'

I removed the 'Sybase messaging service' using 'SC DELETE <service>'

and also stopped it. Also I removed the related components from

REGEDIT. Also restarted the system several times. Still it says

that the service is running. Please help.

Thanks,

Shalini

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Former Member
0 Kudos

Hi shalini.

I had the same problem. I fixed it with nexts steps:

- Reinstall only the sybase messaging server. You can find the setup in sup directory installation/ servers/ messaging server.

- After this, if you have the installatation in XP, go to control panel and remove programs and delete it.

-Once this, try to install again all SUP with a normal installation.

Regards.

neelavraj_duara2
Explorer
0 Kudos

Hi,

I had the same issue. If the installation/uninstallation of Message Server does not work, check for the Message Server folder created in C drive under Sybase. This should solve the issue.