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error when trying to login using Window AD authentication

Former Member
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Account information not recognized: Active Directory Authentication failed to log you on. Please contact your system administrator to make sure you are a member of a valid mapped group and try again. If you are not a member of the default domain, enter your user name as UserName@DNS_DomainName, and then try again. (FWM 00006)

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Answers (1)

Answers (1)

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Contact your CR Server Administrator and ask them to set you up.

It could that users Profile on the Domain Server is corrupted and caused CRS to not import it into the CMS.