Error: "Service Unavailable" in SCP Business Rules Editor

[aaruljothi]

Hello,

I have subscribed to and enabled SCP Cloud Platform Workflow and Business rules, portal and Web IDE in our enterprise NEO trial account. I have set up the roles and configured the Business rules service under Configure Business Rules Runtime,Configure Business Rules Repository and when launching the editor from "Manage Rules Project", I am getting a "Service Unavailable" error. I checked the entitlements and can see the Business Rules service with Standard, Basic and lite version.

Can you please let me know if I am missing something? I am new to SCP Workflows and Business Rules. I have dozenth on-prem WF and BRF+.

Regards,

Aruljothi Arumugam

[Archana · Accepted solution]

For Neo, you do not need any entitlements. The service should already be enabled in the trial. All you need is assign the roles and click on the rule editor application. If the issue still exists then please raise a ticket on LOD-BPM-RUL component.