Error "Failed to search Email"Failed to get Store"

[v_sathish16]

Hello,

I have created an Automation to read Email from Outlook inbox with a sub floder called "Invoice: and subject contains "invoices",

This works fine when I test this automation manually but only when it is scheduled in attended mode using Triggers,I get the following error: 

Detail: Failed to search Email Error: Failed to get Store, STore not found in outlook session.

Note:I have already updated all SDKs and using the highest version of RPA agent. (3.34)

Any input is veryhelpful.

Regards,

Sathishkumar V.

[Sankara1]

Hello Sathish, Thank you for reaching out. Could you please share the search email activity configuration for further investigation?

[v_sathish16]

Hi Sankara, Thanks for the response.I attached the details  below ihere the email ID is hard coded,as I said this works fine when I test it directly on the process builder but fails when it is scheduled in the background using Triggers Do you think some authorization is missing to open outlook in background? Regards, Sathishkumar V