Error is swpm while installating

[Former Member]

I face the following issue while installing a fresh SAP System on Linux/Oracle with SWPM.

The LOG says:

Standard System( Last error reported by the step: System call failed. Error 13 (Permission denied) in execution of system call 'openU' with parameter (/root/SAP/Media/SWPM/COMMON/INSTALL/ORA/STARTDB, O_RDONLY), line (291) in file (syuxcfile.cpp), stack trace: EJSController.cpp: 183: EJSControllerImpl::executeScript()

JSExtension.hpp: 1064: CallFunctionBase::call()

iaxxbfile.cpp: 493: CIaOsFile::copyFromPath_impl()

syuxcfile.cpp: 255: CSyFileImpl::copy(const CSyPath & /usr/sap/SRX/SYS/exe/uc/linuxx86_64/startdb, ISyNode::CopyMoveMode_t 0x3, ISyProgressObserver*) const

I set the permissions on /root/SAP/* to 777.

Furthermore I see that this file "/usr/sap/SRX/SYS/exe/uc/linuxx86_64/startdb" does not exist at all.

Even If I place it manually, while retrying SAPinst it gets removed and I'm stuck with the error above.

Please advice? unrgently

/root/Desktop/sapdums/swpm/>./sapinst

Thanks in advance,

[former_member186845]

Hello indranil roy,

The permission denied error could be related to the user account you are using to execute the installer. As described in the installation guide, you must execute the installer as "root" user.

Additionally, make sure the <sid>adm user belongs to the groups:

Primary group: sapsys
Additional Group: oper, dba and sapinst
Also, there are the groups below. They are always required for Oracle 12, but for Oracle 11 only if you want to use Oracle ASM: asmoper, asmdba

Also, make sure you are using the latest version of SWPM available in the SAP Marketplace, as described in SAP note:

#1680045 - Release Note for Software Provisioning Manager 1.0

If the issue remains afterwards, please attach the sapinst_dev.log for my analysis.

Regards,

Henrique Girardi

SAP Active Global Support

-------------------------------------

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https://service.sap.com/sap/support/notes/2081285

Software Provisioning Manager Troubleshooting documents:

http://scn.sap.com/docs/DOC-62646

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[asahinsar]

Hi all,
I have a similar problem with "permission".

• /root/Downloads/SAP HANA Download/new/S4CORE108_INST_EXPORT_17.zip: /root/Downloads/SAP HANA Download/new/S4CORE108_INST_EXPORT_17.zip (error 13 - Permission denied)
• /root/Downloads/SAP HANA Download/new/S4CORE108_INST_EXPORT_2.zip: /root/Downloads/SAP HANA Download/new/S4CORE108_INST_EXPORT_2.zip (error 13 - Permission denied)

I keep receiving this error. I tried lots of things such as chmod 777, or adding users to groups etc. also tried sudo ./sapinst, or changing the location of installation files.

Nothing works. I am always encountering this problem. I m not even sure if it is a permission problem anymore. I also double checked that those zip files can be extracted without problems(manually). I run SWPM with root, and those files can be accessed by any user, let alone root.

So what am I missing here? Please help.