on 2017 Mar 17 10:16 PM
Hi,
I was upgrading SAP Solution Manager from 7.1 SPS 10 to 7.2 sps04 (Windows 2012 R2, MSSQL 2012).
While installing Java SCS service in the shadow SUM 1.0 sp19 patch 2 running into below issue. Also, attached complete error log to this note.
FYI - I was able to SCS service manually using sapstartsrv.exe
Current step: Install the service for the shadow SCS Error in Install the service for the shadow SCS Step
The following error or errors have occurred during the execution of the current step:Cannot install and start service for instance 3 on host <>. Could not run OS process sapstartsrv.exe for action install service. Could not start process F:\usr\sap\SUM\sdt\data\kernel\sapstartsrv.exe. Error while executing process F:\usr\sap\SUM\sdt\data\kernel\sapstartsrv.exe. java.lang.NullPointerException: null java.lang.NullPointerException
For more information, see the files F:\usr\sap\SUM\sdt\log\SUM\INSTALL-SHADOW-SERVICES-SCS_25.LOG and ProcessOverview.html.
To troubleshoot the problem use the provided information. An SAP Note may provide a solution to this problem. Search for SAP Notes with the following keywords:
SWITCH pre-execute install-shadow install-shadow-services-scs com.sap.sdt.j2ee.services.servicesimpl.EngineServiceControllerService class com.sap.sdt.j2ee.tools.controlservice.ServiceControllerException
Please advise.
Thanks,
Request clarification before answering.
Any luck with this problem? I have same issue while upgrading dual stack of Solution manager.
Thanks,
Digesh
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