Error during early phase of installation

[andr_siegling]

Hello,

I am facing an error during an installation. Our setup is as follows:

• empty Oracle 10.2.0.2 Database on HPUX

• Installation of BO Enterprise Server on Linux

To meet expected performance issues and ressource consumption it should be a distributed installation.

When I start the installation script I can enter some values. After adding the database parameters I am getting this error:

Failure to validate the database credential has a potential to crash the database at a later stage. Enter the correct information. (STU00104)

The error log in the installation directory is not very helpful:

BusinessObjects Enterprise CMS: Unable to connect to the CMS system database ""B01"". Reason: ?^Tj?A

Has anyone had an error like this? Do you know whether there are other logfiles that can be forced to show up somehow?

Thanks for hints or ideas,

André

[andr_siegling]

Problem solved: The error has been caused by wrong versions of some database client libraries. Unfortunaly I was not able to find some helpful log entries so it has been a fluke...

Best regards

André

[Former Member]

Does your cmc installation account has privileges to write to oracle database?