Error: database connector 'crdb_ads.dll' could not be loaded

[Former Member]

I have written a report using CRXI professional. I have downloaded the trial of CRXI Developer, and installed it. When I open the report run it I get this error:

Failed to load database information. Details The database connector 'crdb_ads.dll' could not be loaded

I am trying to connect at an advantage DB, on a linux machine. FYI, the report worked on a different machine using the professional edition.

Any help????

[Former Member · Accepted solution]

Hi Rick,

Please update us with the following:

- What is the exact version of the CRXI Developer as well as Crystal XI Professional.

- What is the version of the Advantage database and the Advantage driver.

Please update the datasource location once again using the Database-> Set datasource location option and then try running the report.

Please update as per your earliest convenience.

Thanks!

[Former Member]

Thanks for all your help! Installing the correct client worked.

[Former Member]

Asha,

do you know how I would go about getting a username and password to this site? I tried my SAP login/password and that didn't get me in.

Thanks,

Rick

[Former Member]

Dear Rick

As you mentioned that you are not able to login, in this situation I would suggest you to contact your Super administrator.

Or if still issue is unresolved then would suggest you to contact Customer Interaction Center(CIC) for the same.

Regards

Asha

[Former Member]

PS. I am able to create a new report connecting to access tables. Everything works great. Just can't connect to an Advantage DB.

Thanks,

Rick

[Former Member]

Hi Rick

Mentioned below is the link which provides information about supported drivers and platform.

https://websmp104.sap-ag.de/~form/sapnet?_SHORTKEY=01100035870000712240&_SCENARIO=011000358700000002...

Hope this will help you.

Regards

Asha.

[Former Member]

Sorry all for taking so long to respond back to this thread.

The versions I have are:

Developer 11.5.8

Professional 11.0.0

Advantage 7.10

Which should all be compatible. After trying a few more things I believe that the trouble I am having is related to the connector. Someone here had it, however when I install it, I can't seem to find it when useing the "Set DataSource ". I'll keep you posted

Thanks,

Rick

[Former Member]

Hi Rick

Save the report in CR Developer and then try to run the reports.

Would suggest you to check with SQLCON32 utility?cause issue seems to be with connections.

- Are you able to create a fresh report using Xtreme Sample database and advantage DB?

Regards

Asha.

[Former Member]

Rick,

It seems you did not install the Advantage connector. You could also install the Advantage ODBC driver and connect through ODBC.