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Error adding entitlment system entry in the sap authentication

Former Member
0 Kudos

Hi people,

I could not add entry in the sap authentication. Every time I try to add entry nothing happens. I press button "New", page is reloaded and in the end I do not see anything in the list "Logical system name".

There are several strings in the CMS trace log:

2010/06/04 10:10:19.562|>>| | | 7940|6572|{|||||||||||||||IInfoStore_Impl::queryEx3

2010/06/04 10:10:19.562|>=| | | 7940|6572|{|||||||||||||||CInfoStoreSubsystem::Query

2010/06/04 10:10:19.562|>=| | | 7940|6572| |||||||||||||||CInfoStoreSubsystem::Query:[UID=12;USID=33837] : (proc=false,chk=true,srv=false)

.\InfoStore.cpp:2942: TraceLog message 30613

2010/06/04 10:10:19.562|>=|E|X| 7940|6572|}|||||||||||||||CInfoStoreSubsystem::Query: 0

.\osca_i_impl.cpp:612: TraceLog message 30614

But I can connect to the same R/3 server via Crystal Reports.

It seems that BOBJ can not add records into the Oracle database.

My installation: Win 2k3 x64, Oracle, BOBJ ENT XI 3.1 SP3, Integration Kit SAP SP3,


Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos


Please try selecting update once you enter the information instead of new.

Former Member
0 Kudos

Thank you, John Mrozek.

Thank you, Ingo Hilgefort.

It seems very strange to press "Update" button for adding new entry.

The problem has been resolved

Answers (1)

Answers (1)

Active Contributor
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after you enter the details you use the button UPDATE.

make sure you also configured the SAP Java Connector