someone started a workflow, which in turn it generates a workitem. Now the user wants me to erase that workitem, for some reason; otherwise he´s getting a message every 5 days with the request to process it.
I can see in transaction SWI1 the workitem, the status is in process, in the protocoll I see the many emails that were sent ... but I find now way to erase a workitem.
What is the transaction or procedure ??
Thanks a lot.
1) Search here in SDN for one of the many previously answered questions for the exact same problem.
2) Search in [help.sap.com|http://help.sap.com/] for "workflow transaction codes" (for your release) and you will get one hit with title "Important transaction codes". Look there.
3) Consider whether you should really delete a work item just because a user finds an e-mail reminder about doing his/her job annoying. What I mean is: is it OK to delete this work item, or should it actually be processed instead?