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Email when change request created to change Manager

Former Member
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Hi,

We have created new action Z_SEND_MAIL_TO_CHANGEMANAGER for action profile SDCR:

For this action defination, partner function is SDCR0002 ( Change Manager )

Now we are have defined condition for action profile SDCR and Action defination Z_SEND_MAIL_TO_CHANGEMANAGER.

Start COndition is '&CRM Service Process.User Status& = E0006SDCRHEAD'

But this action is not executed ( condition is not met ) same with &CRM Service Process.User Status& = E0001SDCRITEM .

Please let me know if you have any information about this.

Best Regards,

Tushar

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi,

&CRM Service Process.User Status& = E0001SDCRHEAD' This should be used and it worked for me .

Best Regards,

Tushar