Drill Down in Pie Chart not working in IE8 / Mozilla 5

[arijit_das]

Hi Experts,

In my dashboards, drill down feature in Pie charts are not working if the flash is viewed in IE8 / Mozilla Firefox 5.

In IE7 it is working. Is there any browser settings required for this ? Pls suggest.

• Drill down in column chart is working fine.

Xcelsius Version: Xcelsius 2008 SP3 FP 3.5

Browser Version: Firefox 5.0 / IE 8

Many thanks,

PASG

[arijit_das]

the flash is published in a web portal and we are accessing it using browser. In some systems, it is working fine. In some systems it is not.

Connection type: XML Data Connection

[DebjitSingha]

Rather than publishing flash directly publish the HTML file and check if its is working.

Did you tried the compatibility Mode of the IE8 browser?

[arijit_das]

I already tried that. And it is not a problem with the browser version I guess. because I can face the issue in some systems with IE7 as well. And in my own system, with IE8, the flash is running fine. I already tried compatibility mode..but still no luck.

[arijit_das]

The issue was not with the browser, but with the flash player. Installing Windows Flash Player 10.3 ActiveX control content debugger (for IE) solved the problem.

[arijit_das]

Just checked the sap note 1394276 - Xcelsius Dashboard is not working correctly in IE8 .

[Former Member]

Hi,

You may want to download Xcelsius 2008 with SP4.

SP4 will support the newer IE 8 (32 bits) for Xcelsius related issue.

As for FireFox 5 that came out last week, this won't be supported anytime soon.

Regards,

Ken

Edited by: Ken Low on Jun 27, 2011 8:50 AM

[arijit_das]

I have installed SP4. But the problem is still there.

I just checked that this is not browser version dependent. In some systems with IE7 it is showing the same issue. And in some systems with IE8, the file is working fine.

Am I missing anything ???? is there any particular settings required ?