cancel
Showing results for 
Search instead for 
Did you mean: 

Desktop Tenant Registration

AllanGarcia55
Participant
0 Kudos

Hi everyone,

I'm using a trial account in SCP to study the SAP IRPA.

I performed the steps for On-premisse installation for SAP IRPA .

After those steps, I started the Tenant Registration. I noticed that the tenant registration popup was not automatic opened. So, I click on the Desktop Agent icon and added my tenant as screenshots attached. Also, it not required user/password.

After some time connecting, it is showing the message:

"User cannot be connected to the tenant because the Factory sent an invalid message on send client info message"

I already tried using the command line, but have the same issue.

Accepted Solutions (1)

Accepted Solutions (1)

AllanGarcia55
Participant
0 Kudos

Thank you. I could run the First Steps: HelloWorld, Calculator, Web Search + excel (WIP).

Also, I could identify the issue between Agent and Factory: The Agent Machine must have the same name of hostname in your computer:

Answers (2)

Answers (2)

0 Kudos

This can happen some time. Please use Task Manager to stop (End Task) a process for CtxtRun.exe

0 Kudos

The error messages shows that your agent is not defined in agent group/hierarchy in the factory. This is something you have to do in the cloud factory. This is described here.

But, go ahead and try the first step using the Studio. My experience is that you can use the studio and run scenarios in debug without adding your agent to a hierarchy.

AllanGarcia55
Participant
0 Kudos

Thanks Dinu for the guidance.

Actually, I already created the Agent group and assigned into an Environment (attached). Still receiving the same error.

I follow your suggestion and tried the "Hello World" steps, but I'm stuck on Test Scenario steps. It is showing as Desktop Agent is running, but I already shutdown.