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default framework page error

Former Member
0 Kudos

hi,

I have the following error in portal:

-


Portal Runtime Error

An exception occurred while processing a request for :

iView : pcd:portal_content/every_user/general/defaultDesktop/frameworkPages/frameworkpage/com.sap.portal.toolAreaiView

Component Name : com.sap.portal.navigation.toolarea.default

The exception was logged. Inform your system administrator..

Exception id: 11:22_09/09/07_0114_319630050

See the details for the exception ID in the log file

-


In the log file the cause for error was displayed as:

Caused by: java.lang.OutOfMemoryError

-


i checked the following thread

but in my case both default pages are showing error.

Pls reply to this. its urgent.

thanks

Sasha.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

hi Ameya

thanks for your quick response.

regards,

Sasha.

former_member188632
Active Contributor
0 Kudos

Hi,

Thats nice your problem got resolved.

Regards,

Ameya

former_member188632
Active Contributor
0 Kudos

Hi,

This is out of memory error, just increase the heap size.

This will surely solve your issue

You can refer this link as well

<a href="http://help.sap.com/saphelp_erp2005/helpdata/en/42/c98d6b11886babe10000000a1553f6/frameset.htm">LINK</a>

Or simply follow this..

1. Start the configtool in <J2EE_HOME>/configtool directory

2. Browse the tree in the left pane

cluster-data -> Global server configuration -> services -> classpath_resolver

3. In the right pane click on the key javac.Xmx

4. In the Value edit field on the bottom insert 256 ( this according to your PHYSICAL memory)

5. press the Set button in the upper right corner

6. choose from the Menu File->Apply and confirm all windows popping up

7. restart the J2EE instance

and also increase the heap memory.

look at note 710146 and following link to change the heap memory size.

For more detail refer this

<a href="http://help.sap.com/saphelp_nw04/helpdata/en/00/3ca3e81b5a4c749b860ab1ed1fb206/content.htm">Link</a> as well.

Hope this helps,

Regards,

Ameya

Message was edited by:

Ameya Pimpalgaonkar