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Data truncation with export to pdf

AMPrasad
Explorer
0 Kudos
298

Hi There,

With our previous request on this PDF formatting issues and the resolution given by SAP team like service pack upgrade, we still could see formatting issues even with this upgrade. And as we mentioned earlier it's working in developer machine and failing (data truncation issues) in server machine, and now we figured out this problem is server machine is due to a font size increase in the generated PDF.

And also found a similar ticket with data truncation issues but we are unclear to make the suggested changes at our side since there some differences in Windows System Registry.

AMPrasad_0-1736523525723.png

Can someone assist us to achieve a solution to our current problem (data truncation) in PDF.

Thanks and best regards.

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umasaral
Active Participant
0 Kudos

Hi 

To resolve the PDF formatting and data truncation issues, ensure that the font size discrepancy between the developer and server machines is addressed. Verify and align the font settings, including any custom fonts, across both environments. Check the Windows System Registry for any differences related to font rendering or scaling, and standardize these settings. Additionally, confirm that the SAP service pack upgrade applied all relevant patches and configurations correctly. If uncertainties persist regarding registry changes, consult SAP's documentation or support for precise guidance.

AMPrasad
Explorer
0 Kudos

Thanks for the response, umasaral.

We verified the font settings in Windows registry for both Dev and Server. See below screenshot.

AMPrasad_0-1736930350451.png

And for the SAP's SP point of view, the server has latest SP37 compared to dev which has SP30.

AMPrasad_1-1736930611024.png

In server, having latest SAP SP, it should not give these kind of issues.

It looks the problem is with fonts as above first screenshot but no idea how to get over this data truncation issue.

Any other thoughts, kindly let us know.

Thanks and Regards.