on 2025 Jan 10 3:46 PM
Hi There,
With our previous request on this PDF formatting issues and the resolution given by SAP team like service pack upgrade, we still could see formatting issues even with this upgrade. And as we mentioned earlier it's working in developer machine and failing (data truncation issues) in server machine, and now we figured out this problem is server machine is due to a font size increase in the generated PDF.
And also found a similar ticket with data truncation issues but we are unclear to make the suggested changes at our side since there some differences in Windows System Registry.
Can someone assist us to achieve a solution to our current problem (data truncation) in PDF.
Thanks and best regards.
Request clarification before answering.
What SP are you using? It makes a difference as to which OS is supported?
Also, you MUST distribute the SAME MSI package as what you are using on your DEV PC onto the Server, you can't mix them. For the latest SP go here:
https://help.sap.com/docs/SUPPORT_CONTENT/crystalreports/3354091173.html
SP 37 is the latest, see my blog on upgrading your Project also:
On your user PC where it is working export the Export tree and install it on the Server PC, that should resolve the issue.
The other ones likely don't need to be installed on the Server.
You Cannot manually distribute the runtime, you must use the MSI package and be a local Admin to install it, lot's of registry keys and COM dll's need to be registered.
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