cancel
Showing results for 
Search instead for 
Did you mean: 

Data truncation with export to pdf

AMPrasad
Explorer
0 Kudos
289

Hi There,

With our previous request on this PDF formatting issues and the resolution given by SAP team like service pack upgrade, we still could see formatting issues even with this upgrade. And as we mentioned earlier it's working in developer machine and failing (data truncation issues) in server machine, and now we figured out this problem is server machine is due to a font size increase in the generated PDF.

And also found a similar ticket with data truncation issues but we are unclear to make the suggested changes at our side since there some differences in Windows System Registry.

AMPrasad_0-1736523525723.png

Can someone assist us to achieve a solution to our current problem (data truncation) in PDF.

Thanks and best regards.

View Entire Topic
DonWilliams
Active Contributor
0 Kudos

What SP are you using? It makes a difference as to which OS is supported?

Also, you MUST distribute the SAME MSI package as what you are using on your DEV PC onto the Server, you can't mix them. For the latest SP go here:

https://help.sap.com/docs/SUPPORT_CONTENT/crystalreports/3354091173.html

SP 37 is the latest, see my blog on upgrading your Project also:

https://community.sap.com/t5/technology-blogs-by-sap/upgrading-a-visual-studio-2008-gt-2022-net-proj...

On your user PC where it is working export the Export tree and install it on the Server PC, that should resolve the issue.

The other ones likely don't need to be installed on the Server.

You Cannot manually distribute the runtime, you must use the MSI package and be a local Admin to install it, lot's of registry keys and COM dll's need to be registered.

 

AMPrasad
Explorer
0 Kudos

Thanks for the response, DonWilliams.

For your comment on SP, it's SP30 on Dev PC and SP37(latest) on Server PC.

AMPrasad_0-1736927577298.png

Still, we are not sure what causes this PDF level data truncation problem in server.

Please review our comments and guide us on what made this problem.

Thanks & Regards.

 

 

DonWilliams
Active Contributor
0 Kudos
As I said, update you Developer PC with SP 37