Customer Checkout integration with VIVA

[LorenzV]

Dear experts, 

We are located in Belgium and our customer wants to integrate Customer Checkout with payment terminals. 

They are using VIVA as their payment provider (https://www.viva.com). 

The supported protocols on the VIVA side are (https://developer.viva.com/tutorials/pos-terminals/tap-on-phone/integrations/#integrations)

• IAPR (AADE)
• Viva Peer to Peer

Peer to Peer uses - HTTP protocol and REST API 

We have informed treibauf ag (PEPPER integration) about this and they do not support REST API  with VIVA yet. 

Are there other ways to integrate this for our customers via VIVA? 

Thank you in advance!

Kind regards, 

Lorenz Verhasselt

[ShaikAzmathulla]

Hi Lorenz,

Thanks for your reply! Yes, you can use a custom plugin within CCO to trigger communication with a microservice. The plugin acts as a bridge, calling the microservice via a defined REST or SOAP endpoint. You’ll configure the plugin with the microservice’s URL, authentication details, and parameters. Once set up, CCO triggers the plugin as part of the communication flow.

[LorenzV]

Hi @ShaikAzmathull, thank you for the response! Is there any documentation available to create a custom plugin? I only can see following links online: https://community.sap.com/t5/crm-and-cx-blogs-by-members/sap-customer-checkout-plugin-development-pa... and https://community.sap.com/t5/crm-and-cx-blogs-by-members/sap-customer-checkout-plugin-development-pa...