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Crystal Reports XI terminates the application when clicked on details of a report

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Why does Crystal Reports XI terminates the application when clicked on details of a report?

DellSC
Active Contributor

What version of Windows are you running this on? Also, please go to Help >> About and post here the version number for your software.

Thanks!

-Dell

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- Windows 10 pro 64 bit

- Crystal Report XI , version: 11.0.0.1282

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Accepted Solutions (1)

DellSC
Active Contributor
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You are using a very old version of Crystal that has been out of support for about 10 years. It was never designed to work on modern operating systems or with modern database drivers.

There used to be a version of Crystal XI that you could download so that you could update to the last available version of Crystal XI r2, but those links no longer work.

Your only real option at this point is to upgrade to either Crystal 2016 or Crystal 2020.

2016 is 32-bit like Crystal XI.

2020 is 64-bit and requires 64-bit database drivers and, if you're using ODBC, 64-bit ODBC DSNs.

In both cases, your existing reports should still work but will have to be updated to use new database drivers using Database >> Set Location.

-Dell

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