Crystal reports viewer not displaying reports correctly in ie11

[Former Member]

When rendering reports they come out jumbled with large spaces between everything, the reports work fine for other versions of IE. If i change the useragent string in ie11 to ie10 or below the page will render correctly. It seems as though this version of crystal reports does not recorgnise the ie11 user agent. I'm using CrystalDecisions.CrystalReports.Engine version 11.5.3700.0.

Can anyone advise of a solution?

thanks

[former_member205840 · Accepted solution]

Hi Ced,

If you look at the version you are using is Crystal XI R2, this version is not supported IE 11 / 10. 

Below is a link for CR XI R2 supported platforms document. 

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/10ca2a2b-e478-2c10-53bf-9534ee116...

Thanks,

Sastry

[former_member188030]

Hi Ced,

As Sastry mentioned, CR XI R2 is not compatible with IE11.

As CR XI R2 is out of support, no more support packages will be released.

You might want to upgrade your project to CR for VS 2010/2012/2013.

http://scn.sap.com/docs/DOC-7824

- Bhushan

Senior Engineer

SAP Active Global Support

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