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Crystal Reports Ver 11 Logon Failed IM014 [Microsoft] [ODBC Driver manager

Former Member
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Please help. I am using Crystal Reports Version 11. I have Windows 7 and 64-bit browser. I am receiving the following error message: Details: IM014: [Microcsoft] [ODBC Driver Manager] The specified DSN contains an architecture mismatch between the Driver and Application.

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Accepted Solutions (1)

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Two issues, CR XI is not support on Windows 7. To get this working upgrade to Cr XI R2 SP 6 for free, use your XI keycode.

and then

Do not run CR between patches, When SP 6 is installed then CR should work.

Next issue is CR is a 32 bit application only and it will run on 64 bit OS's but it will not support any 64 bit third party applications including IE. To connect to your database you must use the 32 bit client.

Run the ODBC Administrator from the \syswow64 folder to create your DSN.

Thank you


Edited by: Don Williams on Nov 4, 2010 10:06 AM

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