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Crystal Reports 2020 crashing on launch

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I've recently run a fresh install of Crystal Reports 2020 onto a virtual Windows 11 machine. Here are my specs:

Platform: Parallels 11
OS: Windows 11
Crystal Version: 2020...otherwise, I'm not sure as CR won't run long enough for me to click the Help menu, but I installed from the CR202003P_100-70005715.exe file.
System: Macbook Air w/ M2 processor, MacOS Ventura 13.2.1

When I first installed, I did have an error message detailing a bunch of dll and ocx files that failed to register. I was able to get the list of failures and individually register each of them.

When I click to open the Crystal Reports application, the window opens for a few seconds. I can see all of the menu items and buttons, and then it crashes.

Any help would be greatly appreciated.


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Answers (1)

Active Contributor
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Hi Matt,

If you get the failed to register errors there is some other problem you are having, even though manually registering them fixed that part there could be other thing that did not get installed properly.

Try right clicking on the EXE and selecting Run as Administrator or equivolent for MAC OS.