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Crystal Reports 2008 install on Windows Server 2008

Former Member
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I am trying to do a typical install of Crystal Reports 2008 on Windows Server 2003 and I keep getting an error that says "ReportConvTool.dll failed to register" and then the same error for other dll's, Myinfoview.dll, Encyclopedia.dll, etc.. What can be the problem?

I installed on a Vista machine with no problems.

Any and all help is greatly appreciated.



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Answers (1)

Former Member
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Title should say Windows Server 2003

Former Member
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I will not be able to provide the 'why' of this issue but per my research, these are how other users have done to get through this issue:

      • Please ensure that your Windows Server 2003 version is supported in your version of CR 2008 by going through the platform support document in our SMP

First scenario:

Continue with your installion ignoring the error message and manually register those DLLs afterwards

Second scenario

Continue with your installation ignoring the error message. Go to Add/remove programs and uninstall CR 2008 and reinstall it anew

Third scenario

Those DLLs indicates you have other BO products installed in that Windows server 2003. If it is just a test box, remove those products and reinstall them.

I've listed the steps from easy to complex and hopefully one resolves your issue.

Worst scenario, please log a ticket to Support through our Service Market Place (SMP)

Former Member
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I downloaded Crystal Reports 2008 SP3 Full Build and it installed with no issues!!!