Crystal Reports 2008 Crash

[Former Member]

My HP Color LaserJet M553 quit working this morning, so I reinstalled it and downloaded new drivers - PCL6.  I have a sneaking suspicion I had this printer problem because Windows 10 tried to download, but I aborted it before it was completed.

I'm running Windows 7 Professional 64 bit.

Now, when trying to print a report from Crystal 2008 it crashes.  There's no error message, the screen just fades and "Windows is looking for a solution" then it has to be closed.

Please help!

[abhilash_kumar · Accepted solution]

Hi Sharon,

You should first upgrade to the most recent Service Pack for CR 2008 from here:

Downloads for SAP Crystal Reports and others

-Abhilash

[Former Member · Accepted solution]

Thank you for your suggestion, Abhilash.  I downloaded the latest service pack, but it still crashes when I try to print.

Other ideas?

[former_member183750 · Accepted solution]

CR 2008 is not supported on WIN 10. My recommendation would be to try CR 2013. An eval can be downloaded from here:

SME Free Trials | SME Software | SAP

And it is side by side compatible with CR 2008.

- Ludek

Senior Support Engineer Product Support, Global Support Center Canada

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