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Crystal Reports 11.5.10.1263 (R2 SP4) Hanging/Freezing When Running Report

Former Member
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Hi,

We've been trying to publish one of our Crystal Reports to our financial system and have had issues when running it on the Crystal installed on our test server which is Windows 2003, SP2. This report runs fine on the report developer's pc (Windows XP) which uses Crystal 11.5.12.1838 but when I try to run it on the server, Crystal hangs every time. Other Crystal reports run fine on the server and this report itself runs in SQL 2005 SP3 in 1 second so I don't understand why this would be. I saw some other posts on the Internet discussing checking the "Use no printer" option and I did that but it still hangs. Any help would be greatly appreciated!

Thanks,

Amy

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Answers (2)

Answers (2)

Former Member
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We finally figured out what the issue was - the storeed proc needed to be deployed from the server instead of the pc. Thanks for your help though!

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Hi Amy,

Is this a web or windows app? check the Event logs, it may show you what is hanging or add logging to your app to see what CR can't get to or what it is waiting for.

Turn on SQL Profiler to see if the query is even getting to the Server.

Thank you

Don