on 2024 Feb 20 4:23 PM
Hi,
when setting PrinterName using rptClientDoc.PrintOutputController.ModifyPrinterName(PrinterName) with current Kyocera KX Driver (eg Kyocera TASKalfa 3554ci KX) we get an exception "Invalid printer specified".
The problem is also reproduceable with the Printer-Test-Tool (RAS2010_Printing) => Button SetPrinter.
Tried with SP31 and SP35 on different machines. Always the same problem.
It works with Kyocera PCL-Driver, but the Admin wants to use the KX-Version.
Is there a known problem with Kyocera KX-Driver?
Best, Gottfried
Request clarification before answering.
Hi Gottfried,
I downloaded the printer driver but unfortunately it's one of those that unless it can find the printer I can't install it to test.
Curious, if you preview the report and use the Viewers print button does that work?
Typically when print drivers crash the application it's an issue in the driver, I suggest you contact them and ask them to debug the issue.
If you want to do more testing download DebugDiag from Microsoft, select crash and choose your application EXE. It should generate a dump file you can then analyse and see what it's crashing in.
Try running the app from VS and see if it works, it could be a dependency issue in VS. If that is where it's crashing then build a release version and test again.
There is a possibility R&D won't be able to fix this, Crystal 8.5 has thousands of lines of code to "work around" third party issues. In CR 9 They decided it was no long something we should fix, if there is an issue the makers had to fix it according to the standards. R&D gave me a test app but I don't know if I can attach it to this new format, it was a simple test app that removed CR from the dependencies and shows the problem for another issue a driver had.
Don
Update. Found the test app that uses only .NET functions to print a text file... See if this works using that print driver.
dumb asses are blocking all files except those they specify so here's what the project looks like:
rename the 3 files to .cs and add them to a new project:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
53 | |
6 | |
6 | |
5 | |
5 | |
4 | |
4 | |
3 | |
3 | |
3 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.