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Crystal Report not visible when using IE9

Former Member
0 Kudos

Hello,

I have a report that has been displaying fine in IE8 for me, but when I upgraded to IE9, the report stopped displaying. This problem seems to only occur if the report has more than 5 columns of data in it. If it has 5 or less columns, everything displays correctly. If it has 6 or more columns, a blank page loads. I've noticed that if I try to print the blank page, it will print correctly(all columns will display).

So far, the only solution I've found is by going into compatibility mode in my IE9. Is there a way to fix this so that compatibiltiy mode is not required to view the report in IE9? This report is going to be used by client's and I have no way of stopping them from upgrading their browser.

Also, I have read that Crystal Reports does not support IE9. Does anybody know when they will support it?

I'm using Crystal Reports version 14.0.2.364 RTM to create the report.

The version of Crystal Reports on my aspx page is 13.0.2000.0

Thank You.

Accepted Solutions (1)

Accepted Solutions (1)

saurabh_pathak
Active Contributor
0 Kudos

You can go through this

http://www.sdn.sap.com/irj/boc/go/portal/prtroot/docs/library/uuid/e06b8953-a62b-2d10-38b9-ca71f747e...

It will provide all the supported platforms for CRVS2010.

The patch when IE9 will be supported is not know yet.

Thanks,

Saurabh

Former Member
0 Kudos

Bug description and suggested workarounds have been posted in this thread:

Fix for CR for VS2010 visual effects bug: faded or blank report under IE9

04/17/2012 Update:

It has been verified that the bug fix has been applied to Service Pack 3.

Answers (0)