I just installed Windows10 and wanted to reinstall my license of Crystal Report 2013 but I am getting errors. They are two errors:
A fatal error has occurred which has caused the installer to quit. Please gather any %temp% and installer logs to present to your support personnel.
Microsoft Visual C++ Runtime Library
Program:....When the installer is located
This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information
What can I do to get past this?
Make sure you are using the latest Service Pack available from SMP or the Downloads Portal here:
You can also get to the portal from the Overview tab - look for "SAP Crystal Reports 2008, 2011 & 2013 Patches, Fix Packs and Redistribution packages" on the left hand side.
Please note that CR 2013 is not officially supported on WIN 10, not yet. However last week there was a post identical to you where the customer was using SP 1 for CR 2013. Updating to a more recent SP resolved his issue. (well, he actually downloaded the 30 day eval of SP 4 and that worked). Presumably SP 7 will work even better.
One thing I am not sure of is, if you will be able to do an HTML preview using Edge.
Senior Support Engineer AGS Product Support, Global Support Center Canada
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Message was edited by: Ludek Uher