crpe32.dll failing to load

[Former Member]

I am receiving an error on the production computers that I am installing my windows app on

System.TypeInitializationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.CRPE' threw an exception. ---> CrystalDecisions.Shared.CrystalReportsException: Could not load C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\crpe32.dll.

Funny though that on a virtual machine that I am installing it on with a ghosted image of the failing computers, I am not getting this error.

Should I have the user restart their PC before loading the app

Any help would be appreaciated.

Edited by: mcontri on Apr 15, 2011 10:00 PM

[former_member183750 · Accepted solution]

Taken together with your previous thread:

[Load report failed - document cannot be opened in the c++ stack|;

you've got some pretty weird stuff going on there. Rebooting the computer should not be neccessary, but certainly will not hurt.

- Ludek

[Former Member · Accepted solution]

Rebooting did not help unfortunately. The only error now is this crpe32.dll error which does exist within the referenced path. Any ideas why this would be happening.

[former_member183750 · Accepted solution]

See if [Process Monitor|http://technet.microsoft.com/en-ca/sysinternals/bb896645.aspx] tells you anything. Look for "Access Denied" messages, etc.

- Ludek

[Former Member · Accepted solution]

I looked and the error that is showing for Crystal Reports is for the keycoder. I thought I didn't need anything since this is not on a server or for the web?

[former_member11696 · Accepted solution]

What version of CR and VS are you using?

Don

[Former Member · Accepted solution]

I am using VS2010 and the new version of SAP Crystal Reports for VS 20101

[former_member11696 · Accepted solution]

Search your PC for any and all versions of crpe32.dll, specifically if there is one in \windows\system32 folder.

Also, the keycode error is resolved with SP 1. What version of CR for VS 2010 are you using?

SP1 is the last update and the version of the dll's are 13.0.1.220.

Don

[Former Member · Accepted solution]

Don thank you for your efforts so far. The version that it shows for CR is 13.0.2000.0 (does that sound right?) And if I do find multiple copis of crpe32.dll on the system what should I do?

[former_member11696 · Accepted solution]

That is the assembly version, they don't change, I need the dll version.

Tell me where they are and what version they are...

Don

[Former Member · Accepted solution]

Oh ok, the version is 13.0.1.220, the location that is being used for these is "C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\dotnet"

and for the crpe32.dll file, there is only one on the clients computer and that is located in the same folder as above "C:\Program Files (x86)\SAP BusinessObjects\Crystal Reports for .NET Framework 4.0\Common\SAP BusinessObjects Enterprise XI 4.0\win32_x86\dotnet"

[former_member11696 · Accepted solution]

Sounds like a permission issue. Use Process Monitor and look for Access Denied or missing dll's.

Did they install using the local PC Admin account or did their IT department modify the Administrators Profile settings?

Don

[Former Member · Accepted solution]

Actaully it is I that is installing on their system. And an administrator login has to be used by default to install on all their machines. I used the Process Monitor and I see no Access Denied, but what I do find is "NAME NOT FOUND", "REPARSE" and "NO MORE ENTRIES"

[Former Member · Accepted solution]

What SAP Crystal Report products are suppose to exist on the Clients machine?

[former_member11696 · Accepted solution]

Either this x86 runtime distribution file:

http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_32bit_13_0_1.zip

Or x64 depending on which one you complied your app to use:

http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_64bit_13_0_1.zip

Thanks again

Don

[Former Member · Accepted solution]

Hi Don,

So I have to actually install one of those redistributables on the clients machine correct, seperately from the application

[former_member11696 · Accepted solution]

Yes, there are other options also, we also have Merge Modules but those require all MS dependencies to be included also by you. The MSI includes all of the dependencies. You can not simply include the CR runtime in your app for distribution, CR does not install properly that way.

You also must include the VS 2005 dependencies because of 2.0 framework dependencies we have. Typically most PC's have them install already. The MS C++ Security runtime distribution package is what we are looking for. Search MS's site for the MSI package you can include also in your distribution package.

You can include the MSI in your package along with your app, or because the MSI is a standalone installer it can be run separately.

Thank you

Don

[Former Member · Accepted solution]

Ok so instead of including the Merge Module CRRuntime_13_0.msm. Install the CRforVS_redist_install_32bit_13_0_1.zip

directly on the clients computer before the application is installed?

[Former Member · Accepted solution]

Thanks Don you have been a great help

[Former Member · Accepted solution]

Hi Don,

I was getting the crpe32.dll failing to load exception and I installed the runtime as you suggested. Our application is hosted by IIS .  The error was resolved when our application is hosted on IIS 7.0 (Windows 7).  On Windows Server 2008R2/IIS 7.5 the exception is no longer raised but the session ends and the IIS worker process crashes without any error when we attempt to show Crystal report viewer.  Something tells me this could be some security or IIS configuration issue. Any ideas?

Dariusz