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Creating message for Document approval

Former Member
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Hi All,

We are using Solution Manager for our implementation and the client requirement is to send a mail to the the respective approvers(Business owners) whenever a Document is a created.

The process followed here is whenever a document gets created(Enhancements, interfaces, Reports) it needs to get the approval from the Business owner. Initially the status of the document will be in progress, then the business owner will change the status to completed on approval.

Is there anyway out to acheive this, if yes can anyone explain in detail.

Can anybody help me out.

Thanks in advance


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Answers (1)

Answers (1)

Former Member
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Hey Venkat,

This is very much possible..

You need to implement BADI ORDER_SAVE for sending

such mails..

Just get an abaper who would help you send the mails to the concerned users..

Implement Interface Check_BEFORE_SAVE..

Inside the badi implementation use FM crm_status_read_ow.

This will give the status the ticket is in....

Then comes the logic of sending the mail...

Do reward points for usefull answer..



Former Member
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Hi Anand,

Thanks for yur immediate reply.

Just i want to confirm, My issue is while creating and adding documents during Blueprint phase.

For most of the documents approval from the Business owner is required, can your suggestion will meet the same or it's related to service desk message

Please clarify me on the same



Former Member
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My suggestion was related to Service Desk message..