connection error when viewing crystal report on SAP BO BI4.0

[Former Member]

We have issue when trying to view crystal report on BO BI4.0 server.

Our working step:

1. install oracle10gR2, BO BI 4.0 & client tools in Windows 2008 server.

2. configure Oracle ODBC 64 bit data source with successful test connection (do we need config ODBC 32 bit?).

3. run CMC from url: http://xxxxx:8080/BOE/CMC

4. create test folder & upload testWithoutDatabase.rpt and

testWithDatabase.rpt (both working well in BOE XI R2)

5. setting database configuration for testWithDatabase.rpt

6. click mouse right button & view it,

7. successful to view testWithoutDatabase.rpt; but failed to view testWithDatabase.rpt with error message popup:

The viewer could not process an event. Failed to open the

connection.

---- Error code:0 [CRWEB00000119]

I am wondering what is wrong or some configuration missing.

[Former Member]

install Oracle Database 10g Release 2 (10.2.0.5) client odbc 32 only & fixed

[former_member744955]

We have now moved to Crystal Reports 2011 (as the browser for CR XI won't work with windows server 2008)

I installed CR Server 2011 on the server machine. I installed CR 2011 on my local machine.

I created a new report in CR 2011

When I publish (now called "report upload wizard") a report to the BI launch pad & then login via browser and click on the report I get an error:

The viewer could not process an event. Failed to open the connection. Error code CRWEB00000119

[former_member744955]

Did this work?